Privacy Policy

PRIVACY POLICY

At Close Luxe Fragrance, we value your privacy and are committed to protecting your personal information. This policy explains how we collect and use your data when you visit or make a purchase from our store.

1. Information We Collect

When you make a purchase or browse our site, we collect the following necessary information:

  • Personal Details: Your Name, Email address, and Phone number.
  • Delivery Details: Shipping and Billing addresses to ensure your luxury perfumes reach you accurately.
  • Payment Info: Details required to process your order securely.
  • Technical Data: Information about your device and IP address to improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Fulfill Orders: Process payments, arrange shipping, and send order confirmations.
  • Communication: Update you on your order status or respond to your queries via WhatsApp/Email.
  • Safety: Screen orders for potential risk or fraud.
  • Updates: Inform you about our latest arrivals and exclusive offers (only if you choose to receive them).

3. Sharing Your Information

We only share your data with trusted third parties that help us run our business:

  • Platform: We use Shopify to power our online store.
  • Delivery Partners: We share your address and contact number with courier services to deliver your package.
  • Legal: We may share information if required by the laws of Pakistan.

4. Data Retention

When you place an order, we maintain your information for our records to provide better service in the future. If you wish for your data to be deleted, you can contact us at any time.

5. Security

We take your privacy seriously and implement industry-standard measures to protect your personal information from unauthorized access.

6. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons.

Contact Us

If you have any questions about your privacy, please reach out to us: